Our Objectives

• To qualify on NQAS.
• To increase average daily OPD attendance calculated at end of the year by 10% for three subsequent years.
• To increase annual average daily remaining by 25% next year and then 10% for 3 subsequent years.
• To consistently comply for more than 90% on NQAS check lists for one year. We keep 90% because there are some structural deficits which cannot be overcome.
• To audit 100% of death cases.
• To score more than 95% on exit interviews of discharged patients’ satisfaction level.
• To Keep DAMA level less than 2%.
• To attain 0 HAI.
• To score more than 95% on cleanliness checklists at all points each month.
• To maintain 0 problem in prescription audit.
• To write protocols for all common conditions.
• To keep waiting time at general OPD, case issuing counter and dispensary less than 15 minutes during peak hours.
• To keep response time less than 10 minutes by duty MO in emergency.
• To keep response time by experts to less the 1 hour in emergency.
• To avoid stock out for drugs.